A Chinese electronics firm, Hangzhou Xiongmai Technology, is issuing a recall for products sold in the U.S. in response to an attack on their servers that removed access to sites like Twitter and Netflix from users on those devices.
According to the company, their many customers who didn’t change the default passwords on the devices compromised the cameras and recorders across all devices. The attack became known as a “denial-of-service” and hit servers managed by Dyn Inc.
Xiongmai has released a statement in which they are proud of their employees with handling the incident with integrity and swiftness. The withdrawal of the products does include those sold before April 2015, hoping to display a sense of “social responsibility”.
The total number of recalled items reached 4 million of the web-connected devices and includes security fixes via software.
Companies have a responsibility to their customers that their products are safe for use. When this doesn’t happen, you can be left frustrated, facing new finances, and, in some cases, injured. Contact the attorneys of Habush Habush & Rottier S.C. ® at (414) 271-0900 to discuss your legal options in dealing with your liable product.