Both my husband and I worked with Doug on our cases and we found working with him to be very comfortable. Doug and his paralegal, Audrey, were always in communication with us. One or the other was letting us know at all times what was going on with our cases. How Doug handled my accident case made me feel very comfortable, and he always made sure to get back to me, even if it was on his own time. There was one point where we thought we would have to go to court, and Doug sat down with me and explained step-by-step what would happen. We really appreciated it and we would definitely recommend Doug.