Microsoft has voluntarily recalled its AC power cords for Surface Pro devices due to the discovery that these products have a tendency to overheat and could cause fires, burns, or electrocution injuries according to a release issued on February 2 by the U.S. Consumer Product Safety Commission. Fifty-six incidents of the AC cords overheating and emitting flames have been reported to Microsoft, and five of those cases involved the user sustaining electric shock injuries.
Approximately 2.25 million units of the product were recalled; the announcement includes units sold together with Microsoft’s Surface Pro, Surface Pro 2, and Surface Pro 3 computers as well as those sold individually. The complete details are provided on the CPSC website.
Microsoft encourages consumers to unplug and discontinue using the faulty cords. Consumers may contact the company for free replacements.
If you have been injured by these defective power cords, please speak with our product liability lawyers at Habush Habush & Rottier S.C. ® in Wisconsin today to learn how our team can help you. Call us now at (414) 271-0900.