A large number of complaints resulted in a safety alert issued by U.S. Food and Drug Administration against a line of cleansing conditioner on July 19th. This is a follow-up on ongoing class action lawsuit filed in 2014.
Most of the complaints are about hair loss, bald spots, itching, and rashes. Former customer Cindy Peterson stated, “As I was shampooing my hair with it, I was noticing handfuls of hair.”
Nearly 130 direct complaints have been filed with the FDA with customers and it is, by far, the biggest number of complaints received about cosmetic hair products. More than 21,000 reported complaints, which are a part of the lawsuit against the manufacturer and marketer of the faulty product, are under investigation.
“Consumers who experience a reaction … should stop using the product and consult with their dermatologist or other health care provider,” the FDA recommended. The company, Chaz Dean Inc., issued a statement denying a connection between their product and the experienced symptoms.
If you have experienced pain or illness following the use or consumption of a product, you may be eligible for compensation from the responsible party – especially if they have not claimed responsibility or recalled similarly defective products. Contact an attorney with Habush Habush & Rottier S.C. ® at (414) 271-0900 as soon as possible following the incident.